How to Access Internet

Do you need internet or WiFi? Tech Issues?

If you need help with your student's technology, please contact us.

To reach us, please call Jill Smith at 513-363-7819 Monday-Friday 9:00am - 4:00pm.

Partner Team

Jill SmithResource CoordinatorCommunity Learning Center Institute

We can help you with:

  • Connecting to the internet

  • Remote learning

  • Using your computer/device

  • Connecting with your child's teacher, Cincinnati Public School staff and other partners

  • Tech issues? For CPS students and their families, help is a phone call away by dialing the Family Technology Support Center, (513) 363-0688. Tech support is available in English and Spanish from 8 a.m.– 6 p.m., Monday through Friday when school is in session.


Cincinnati Bell is offering FREE internet service for families with children enrolled at any Cincinnati Public School through their Connect Our Students’ program! To participate, your address must be up to date with Cincinnati Public Schools. This service will be provided free for at least one year. After this period ends, Cincinnati Public School families can continue using this service for only $16.67 per month with the option to cancel anytime. This offer includes free equipment and installation. Download speed is 20Mbps or 5Mbps. To get started, visit here or call 513.566.3895.


Connect Our Students' Program Flyer

English Version


Connect Our Students' Program Flyer

Spanish Version